Privacy Policy

1. General provisions

This Privacy Policy describes how SIA «Sadzīves tehnikas remonts SATER» (reg. no. 40103109155, VAT: LV40103109155), located at Silmaču iela 6, Rīga, LV-1012, Latvija (hereinafter — "we" or "SATER"), collects and processes information when you use our website sater.lv (the "Site").

We respect your privacy and are committed to transparency. The Site does not have contact forms, user accounts, registration, or e-commerce functionality.

2. What data we collect

The Site does not collect personal data directly. Communication with us is by phone or WhatsApp. When visiting the Site, technical and analytical data is automatically collected:

• Browser type and version
• Operating system and device type
• Screen resolution
• Referring source
• Pages visited and time spent
• Anonymised IP address
• Geographic location (city/country)

To automatically select the interface language, we use the visitor’s approximate geographic location (country only), provided by our hosting infrastructure. This data is not stored and is not used for any other purpose.

3. Purposes of processing

We use collected analytical data exclusively to:

• Analyse visits and user behaviour
• Improve the Site structure and usability
• Detect technical errors
• Understand which services are most in demand

Legal basis: user consent (Art. 6(1)(a) GDPR). Analytics cookies are only set after your explicit consent via the cookie banner.

4. Cookies

Cookies are small text files saved in your browser. Our Site uses cookies only for analytics.

Cookies in use

How to disable cookies

You can disable cookies in your browser settings. This will not affect Site functionality, as cookies are only used for analytics.

5. Google Analytics

We use Google Analytics 4 (ID: G-XXS5C29YTL), provided by Google Ireland Limited. IP anonymisation is enabled in our configuration.

6. Microsoft Clarity

Microsoft Clarity records click and scroll heatmaps and anonymised session recordings. Clarity automatically masks any text input and does not collect personal data.

7. Sharing data with third parties

We do not sell or share your data with third parties, except for the following service providers:

• Google Ireland Limited — Google Analytics and the embedded Google Maps map on the contacts page
• Microsoft Corporation — Microsoft Clarity
• Vercel Inc. — Site hosting and Speed Insights
• Unsplash Inc. — image hosting

The contacts page includes an embedded Google Maps map, which may set functional Google cookies when you interact with it.

Data transfers outside the EEA

The above providers (Google, Microsoft, Vercel) may transfer data to the United States. All of them participate in the EU-US Data Privacy Framework, approved by the European Commission’s adequacy decision of 10 July 2023, ensuring an adequate level of data protection.

8. Your rights (GDPR)

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to withdraw consent at any time

You can withdraw your consent to analytics cookies at any time by clicking the "Cookie preferences" button at the bottom of the site.

To exercise any other rights, email us at info@sater.lv or call +371 29 547 002.

You also have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija, DVI): Elijas iela 17, Rīga, LV-1050; tel. +371 67223131; info@dvi.gov.lv; www.dvi.gov.lv.

9. Contact information

• Company: SIA «Sadzīves tehnikas remonts SATER»
• Address: Silmaču iela 6, Rīga, LV-1012, Latvija
• Email: info@sater.lv
• Phone: +371 29 547 002
• Reg. No.: 40103109155
• VAT No.: LV40103109155

10. Changes to this policy

We reserve the right to make changes to this Privacy Policy. The current version is always available on this page.